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By Andrew Monk

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For example, in one consultation that they observed, the patient was a young girl accompanied by her mother. The consultant was talking to the girl over the video link and asked if she 28 Common Ground in Electronically Mediated Conversation Relative Nurse GP Consultant Patient The treatment room (primary care) A hospital FIGURE 4: Schematic of the video conferencing context studied by Watts & Monk (1999). “ate well,” to which she replied in the affirmative. The mother disagreed with this and was eventually able to break into the conversation and make this clear.

He is director of the Center for Usable Home Technology (CUHTec) and a fellow of the British Computer Society.

1991). In this experiment, TABLE 6. 30) CLARK’S THEORY IN ELECTRONICALLY MEDIATED COMMUNICATION 27 efficiency was operationalized as the number of turns in the complete session of 20 trials, also as the number of words used by expert and receiver. These are presented in Table 6. There was a large and statistically significant difference between the GA display condition and the control conditions in all three measures (see Monk & Gale, 2002, for details). Pairs using the GA display completed the task in around half the number of turns than those needed in the control conditions.

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